Welcome
To ELLIOTT
Netcellent
provides two types of support: Maintenance and Consulting.
Maintenance support is intended to address error conditions
with your Elliott Business Software and is included with
your annual maintenance fee. Consulting support is intended
to provide training and consulting on how to use Elliott
Business Software. To get a detail explanation on what's
included in maintenance support, please review our maintenance
support policy.
While
NETcellent’s primary focus is on providing frontline support
to Authorized NETcellent Business Partners, we also offer
consulting support plans to end users who wish to have direct
support from Netcellent.
NETcellent’s
award-winning support team includes distribution, accounting,
system integration and configuration specialists; and our
automated call routing system saves you time when you call.
Discuss your support needs with your NETcellent business
partner to determine what is best for you and your organization.
NETcellent
provides technical support services Monday through Friday
from 7:30am to 5:00pm, Pacific Time. Support services are
not available on Saturday, Sunday and major holidays.
Assure your investment...join the network of NETcellent
users who enjoy the best support in the PC accounting software
industry. Rest assured that you've protected your
NETcellent Investment.
NETcellent provides remote support using MS Netmeeting or
UltraVNC. To learn how to setup Netmeeting for remote support,
click here. UltraVNC is straightforward
and simple to setup. Click here
to download UltraVNC.
If you would like to receive an e-mail notification when
there are new updates, click
HERE!